Use the Wiise Command Centre

Why use the Wiise Command Centre?  

The Wiise Command Centre provides a unified digital experience, allowing users to access tools, find knowledge base articles, enhance learning, and easily manage payroll or request support. With direct access to Wiise Academy courses, system updates, and AI assistance from Wiise Copilot, it promotes efficient workflows and keeps users informed and up to date. 

How do I get started?  

1. Select app.wiise.com to access the Wiise Command Centre. No login is required. 
2. You’ll be taken to the Wiise Command Centre dashboard.   
   

How to use the Wiise Command Centre?  

The Wiise Command Centre contains sections for different activities, providing a brief overview of each activity for selection. Select an activity to learn more.  

Here’s a list of activities you can engage in at the Wiise Command Centre.   

1. Payroll: Select this activity to log into Wiise Payroll. Based on the role and permissions you’ve been assigned in Wiise Payroll, you can manage leave, timesheets, pay slips, and more. Find out everything you need to know about Wiise Payroll.   
2. Wiise Blogs: Find out more about the latest updates, stories and observations. 
3. Wiise Copilot: Wiise Copilot provides real-time, step-by-step guidance within the Wiise platform, enhancing user efficiency and minimising the need for manual support. It seamlessly integrates with Wiise Learning and Wiise Academy, offering quick access to resources and best practices to help users maximise the platform’s capabilities. 
4. Introducing Wiise Academy:  Wiise Academy courses are role specific to your business ranging from Accountants to Warehouse Manager, Account Payables Officer and more. Complete the interactive courses and quizzes to get your Wiise certificate.   
5. Wiise Learning: Find self-help guides from the knowledge base. View the featured guides that appear on your Wiise Command Centre activity or select See articles to view more.   
   
   Note: All guides are based on standard processes. These processes do not cover specific processes developed or built for your business. Always ensure that you are using processes developed with your business in mind by your team and system implementation partners.  
6. System Status: Regular system status updates allow you to stay informed on how the Wiise systems are performing. Select See updates to view the Wiise system updates website. 
   
   Note: Use the System Status Update space to check if you’re experiencing any disruptions and reach out to us for further support if needed. Check system status reports published daily at 9am, Monday to Friday, excluding public holidays.
    
   Note: Subscribe to the system status updates so you’ll receive email updates.   
7. Support: Find out how you can contact your support partner and get help quicker. The Support page contains the latest releases and updates that you can find in Wiise Learning. Select Get support to find out how you can report a Wiise issue.   
8. Add user licenses: You can now request to add user licenses from the Wiise Command Centre. Select Settings on top right-hand corner of the page. Then, from the drop-down menu, select Add Users. A form displays. Complete and submit the form and Wiise Support receives the request to action.  

Need more help?   

No problem, that's what we're here for. Reach out to support@wiise.com anytime you can't find what you're looking for.