Get started with Wiise Insights

What’s in the Wiise Insights Dashboard? 

The Wiise Insights panel is located on your Wiise landing page. It is divided into three main sections: 

• Wiise Command Centre 

• Wiise Timesheets 

• Wiise Pay Run 

Why use the Wiise Command Centre? 

The Wiise Command Centre brings together key functions in one place, allowing users to access tools, find knowledge base articles, manage payroll, request support, and enhance learning. With direct access to Wiise Academy courses, system updates, and AI-powered assistance from Wiise Copilot, it streamlines workflows and helps users stay informed and up to date. 

How to use the Wiise Command Centre?   

The Wiise Command Centre contains sections for different activities, providing a brief overview of each activity for selection. Select an activity to learn more.   

Here’s a list of activities you can engage in at the Wiise Command Centre.    

1. Visit the dashboard: Select this activity to visit the Wiise resource centre.  
   
   
   Note: Find out how you can contact your Wiise support partner and get help quicker. Select Get support to find out how you can report a Wiise issue.    
2. Wiise Academy:  Wiise Academy courses are role specific to your business ranging from Accountants to Warehouse Manager, Account Payables Officer and more.
   
   Complete the interactive courses and quizzes to get your Wiise certificate.  
    
    
3. Wiise Learning: Find self-help guides from the knowledge base. View the featured guides that appear on your Wiise Command Centre activity or select See articles to view more.  
   
   
   Note: All guides are based on standard processes and do not cover any custom workflows developed specifically for your business. Always ensure you follow processes tailored to your organisation by your team and system implementation partners. 
4. Wiise Copilot: Wiise Copilot provides real-time, step-by-step guidance within the Wiise platform, enhancing user efficiency and minimising the need for manual support. It seamlessly integrates with Wiise Learning and Wiise Academy, offering quick access to resources and best practices to help users maximise the platform’s capabilities. 
   
   
5. Wiise Payroll: Select this activity to be taken to your Wiise Payroll Setup page. From there, select the hyperlinked Wiise Payroll Business ID to be directed to Wiise Payroll.  
   
   
   Note: Find out more about Wiise Payroll knowledge-based articles from Wiise Learning. 
6. System Status updates: Regular system status updates allow you to stay informed on how the Wiise systems are performing.  
   
   
   Note: Use the System Status Update space to check if you’re experiencing any disruptions and reach out to us for further support if needed. Check system status reports published daily at 9am, Monday to Friday, excluding public holidays.  
   
   Note: Subscribe to the system status updates, so you’ll receive email updates.    
7. Add additional licenses: You can now request to add user licenses from the Wiise Command Centre. Complete and submit the form and Wiise Support will receive the request.   
8. You now know how to use the Wiise Command Centre.  

What’s next? 

Find out more about adding additional licenses within Wiise Learning. 

Need more help?    

No problem, that's what we're here for. Reach out to support@wiise.com anytime you can't find what you're looking for.