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Transfer a Business Central environment to another Microsoft Azure tenant

Overview: 

  • Prepare the source and destination tenants for a transfer.
  • Move your environment using the Microsoft tenant admin centre.
  • Confirm the transfer worked and your Wiise extensions are installed.

Why this matters?

Transferring tenants lets you move your Dynamics 365 Business Central environment when your organisation restructures, merges or changes Microsoft tenant. You can complete the move yourself, with Wiise Support handling only the relationships and licences.

Before you begin

  • You need a Microsoft 365 global admin on both the source and destination tenants.
  • You need to provide the destination Microsoft tenant ID to Wiise Support
  • The destination tenant must have at least one Dynamics 365 Business Central licence provisioned before you transfer. 

Note: Microsoft designed this process so you can transfer environments without Wiise or Microsoft assistance. Wiise Support only sets up the partner relationships and licences.

How to Transfer a Business Central environment to another Microsoft Azure tenant? 

Prepare the tenants

  1. Send the destination Microsoft tenant ID to Wiise Support at support@wiise.com.
  2. Wiise Support establishes the Wiise GDAP (granular delegated admin privileges) and reseller relationship in the source and destination tenants.
  3. Approve the Wiise GDAP and reseller relationship in both tenants.
  4. Wiise Support provisions the licences in the destination tenant.
  5. Check with Wiise Support that the destination tenant has at least one Dynamics 365 Business Central licence.

Warning: The transfer can't start until the destination tenant has a Business Central licence.

Transfer the environment

  1. Sign in to the Business Central admin centre as a global admin.
  2. Follow Microsoft's steps to transfer environments.

Check the transfer

  1. Open the new environment and test that your data and key processes work.
  2. Check that the Wiise extensions are installed in the new environment.
  3. Tell Wiise Support when you're ready to provision and transfer your remaining licences.
  4. Wiise Support confirms the timing with you, then provisions the remaining licences in the destination tenant.

Advice: Test before you ask Wiise Support to move the remaining licences. This gives you a clear point to stop if something looks wrong.

If you have any issues, contact Wiise Support at support@wiise.com.