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      Set up NDIS PRODA Connection 

      Overview:

      • Learn to set up the NDIS PRODA connection 

      Why Set Up an NDIS PRODA Connection? 

      To protect sensitive data and meet security standards, the NDIA (National Disability Insurance Agency) requires all registered NDIS (National Disability Insurance Scheme) Providers to connect securely through PRODA (Provider Digital Access). PRODA ensures only authorised users and systems can access NDIS systems, like the Product Catalogue. 

       

      Note: PRODA Device Activation means registering a digital device in the PRODA portal to securely access NDIS services on behalf of your organisation. 

      Note: NDIS PRODA Connection Setup in Wiise provides a step-by-step wizard to guide you through: 

      • Setting up your organisation on PRODA 
      • Registering a device 
      • Activating that device to access the NDIS Product Catalogue through Wiise 

      Before You Begin 

      Ensure the following:  

      • You have access to PRODA to complete the setup. 

      Note: If you didn’t set up the PRODA account, you can’t manage devices or connect services to Wiise until the right access is granted. Ask the person who registered the organisation in PRODA (the creator or director listed in the Australian Business Register) to log in and assign you the following roles: 

      • Device Management: lets you register and activate a PRODA device.
      • Service Link Management: allows you to link your organisation to Wiise. 
      • You’ll need to register a device in PRODA to link to Wiise. Once you’ve registered a device, you’ll receive a Device Activation Code, Device Name, and PRODA RA (Organisation) number on the PRODA screen that you’ll need to copy to your clipboard.  

      Note: The Device Activation Code appears only once on-screen after you register the device in PRODA. You won’t receive it by email, so make sure to copy it right away. You’ll need it later to complete the NDIS PRODA connection setup in Wiise. 

      Note: The activation code is valid for 7 days from registration. 

       How to Set Up NDIS PRODA Connection? 

      1. Select Wiise for NDIS navigation menu on your Wiise landing page. From the drop-down menu, select NDIS Proda Connection Setup.  
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      2. The NDIS Proda Connection Setup wizard displays.  
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      3. Read the Welcome information. Then, select Next. 
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      4. Read the Notice information. Then, select Next.  
      5. Read the Before You Get Started page. 
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      6. Select Next.  
      7. The Set up NDIS Proda Connection page displays.  
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      8. Complete the set of instructions on the window.  
      9. Then, select Next.  
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        1. Then, select View Device Details.  
        2. The Device details page displays.  
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          Note: The Status is set to Inactive. 
        3. Scroll to the Device Attributes section.  
        4. Select CNAPI: NAPI_PROVIDER_CATALOGUE. 
        5. Then, select Assign Device Attributes. 
        6. You can now activate the device in Wiise. 
      10. Go back to the Set up NDIS Proda Connection window in Wiise to complete the process.  
      11. On the Enter Your New Device Activation Code window paste your updated Device activation code and other saved details.  
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      12. Then, select Activate.  
      13. The PRODA Connection Completed windows displays once the connection is complete.  
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        Note: When you log back into PRODA portal you can view the Active Status on the device details.  
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      14. Select Wiise for NDIS navigation menu on your Wiise landing page. Then, from the drop-down menu, select NDIS Proda Connection Dashboard. 
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      15. The dashboard displays. You can see the active device details.  
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      16. You’ve set up NDIS PRODA connection in Wiise. 

      Note: From now on, Wiise communicates with NDIA using this registered device. 

      Note: Only one PRODA device is supported per company in Wiise. Activating a new one will delete the old one from the dashboard. 

      Note: If device activation fails, you can disable the device in PRODA and restart the setup process. 

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      Note: Device Expiry:  

      • You can check the expiry date on the NDIS Connection Dashboard. 
      • Wiise will remind you when the device is close to expiry (within 30 days). 
      • To continue using the device, an authorised user must manually extend it in PRODA. 

      Note: Devices expire after 6 months in Production and 62 months in Sandbox environments. 

       

      What’s next? 

      Find out how to set up the NDIS Product Catalogue. 

       

      Need more help?     

      No problem, that's what we're here for. Reach out to support@wiise.com anytime you can't find what you're looking for. 

       

       

      Set up NDIS Product Catalogue 

      Overview: 

      • Learn to set up NDIS Product Catalogue 

       

      Why set up NDIS Product Catalogue? 

       

      How to set up NDIS Product Catalogue?