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      Post your Stripe Cash Receipts Journal 

      Overview:   

      • Learn to post your Stripe Cash Receipts Journal 
      • Learn to manually add missing Stripe transactions

      Why post Stripe cash receipts journal? 

      Use the Stripe cash receipts journal to record incoming payments from customers via Stripe. Posting this journal updates customer balances in Wiise for paid invoices.

        

      Note: When a sales invoice is posted, it is sent to the customer with a Stripe payment link. Once the payment is received and confirmed in Stripe, you're ready to post it in Wiise via the Stripe Cash Receipts Journal.

      How to post a Stripe cash receipts journal? 

      Before You Start

      Make sure the Stripe job queue entries are running. These automatically bring Stripe transactions into Wiise throughout the day: 

      • 9:28 AM – First import 
      • 1:07 PM – Second import 
      • 6:01 PM – Final import 

      Note: If these job queue entries are not set up or running, transactions may not appear in your journal. The Object ID to Run is 16034424 – Import Stripe Payments Job.  

      1. Search for Cash Receipts Journal on the top right-hand corner of the page and select the related link. The batch page displays.  
      2. Alternatively, if your role profile is a Business Manager, you can select Cash Management on your Wiise landing page. Then, select Cash Receipt Journals.  
      3. Select Stripe as the Batch Name.  
      4. Note: Once a customer pays and Stripe confirms the payment, it will appear in this batch automatically. 
      5. Review the journal lines for accuracy and then post the journal lines.
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      6. Each invoice in the Stripe batch may include 3 or 4 lines:  
        1. Total customer payment 
        2. Fees and charges posted to G/L accounts 
        3. Net amount posted to the bank account (payment minus fees) 
        4. Note: There may be additional charges if applicable 

      Note: If lines are missing, you’ll need to manually add the transactions from Stripe Payment Records.  

      How to manually add missing Stripe transactions? 

      1. Search for Stripe Payment Records to view transactions sent from Stripe to Wiise. 
      2. If the transaction isn't listed: 
        1. Select Actions. Then, select Get Stripe Payments to manually import. 
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        2. Restart your job queue entries if you need to. 

          Note: Ensure the payment has already been confirmed in your Stripe account before proceeding. 
      3. Once the payment appears: 
        1. Update the Journal Template and Journal Batch Name. 
        2. Remove the Type Filter to display all related lines. 
        3. Select Actions. Then, select Add to Journal. 
      4. The transaction will now appear in your Stripe batch. 
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      5. Select Home. Then, select Post. Select Post or Post and Print when you need a printed confirmation.  
      6. A message displays with ‘Do you want to post the journal lines and print the report(s)’? Select Yes to continue or select No to stay on the page.    

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      7. A message confirms that the journal lines were successfully posted.   
      8. Select OK to continue.   
      9. You’ve posted a Stripe cash receipts journal.   

      Note: Check Customer Ledger Entries to verify payments were applied correctly. 

      Note: Confirm entries in the Bank Account Ledger Entries match the Stripe payments posted. 

      Note: Stripe's tax treatment varies by country: 

      Australia: All Stripe fees are subject to GST. Taxes on Stripe fees – Australia 

      New Zealand: Only certain services like Billing, Connect, and Terminal are subject to tax. Taxes on Stripe fees – New Zealand 


        

      Need more help?       
          No problem, that's what we're here for. Reach out to 
      support@wiise.com
         anytime you can't find what you're looking for.