Overview:
- Understand what active employees are in Wiise payroll.
Note: Your registered new Wiise payroll will start incurring charges when you set up employees and they become active employees.
If you’re in the process of implementing or testing Wiise payroll, please email support@wiise.com with the Wiise Payroll Business ID (which is the six-digit number found on the end of the Wiise payroll URL).
Wiise Support will then raise the request with the payroll vendor, so you don’t incur charges during your testing. You'd need to inform us of a go-live date.
What is an active employee in Wiise payroll?
An active employee in Wiise payroll is defined as any individual that is set up as an employee or contractor in the business included in one or more activities within the billing period.
Here are the following activities that define an employee as an active employee.
- A pay run that has been finalised, even if that pay run is then unlocked.
- A timesheet that has been approved, even if that timesheet is then unapproved or rejected.
- An expense request is approved, even if that expense request is then unapproved or declined.
- A leave request that has been approved, even if that leave request is then unapproved or declined.
- A shift that has been published, even if that shift is then unpublished.
Note: Each active user count will be unique. If an employee is included in both finalised pay runs and approved timesheets, that employee will only be counted as a one-active user on the invoice. In addition to the per-activated employee fee, the other billable items include SMS notifications and super-processing fees.
What do you need to do?
During a new implementation, if you’re setting up and testing Wiise payroll;
- Inform support@wiise.com with the Wiise Payroll Business ID which is the six-digit number found on the end of the Wiise payroll URL.
- You'd need to inform us of a go-live date.
Need more help?
No problem, that's what we're here for. Reach out to support@wiise.com anytime you can't find what you're looking for.