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      Remove Dynamics 365 Business Central environment from Microsoft 365

      Overview 

      1. Remove an existing Business Central (BC) production environment set up in your Microsoft 365 (M365) to make way for Wiise.  
      2. Prevent risks and limitations by having only Wiise setup in your M365. 

      Why remove Dynamics 365 Business Central environment from Microsoft 365? 

      A Wiise production environment that is set up on M365 for your business fails if there is an existing BC production environment with either a free or paid subscription.  

      1. A free BC subscription on your M365 contains a BC production environment and licenses named Dynamics 365 Business Central IW.  
      2. A paid BC subscription contains a BC production environment and licenses named Dynamics 365 Business Central Essentials or Premium. 

      Having both Wiise and BC on your M365 causes: 

      • Login issues between BC and Wiise 
      • Mobile applications point to the wrong environment 
      • Edit in Excel will not work 
      • Power BI issues 
      • External Accountants will be logged into BC instead of Wiise. 

      How to remove Business Central from Microsoft 365? 

      1. Your Microsoft 365 global admin needs to access your Microsoft 365 admin centre to see what environments you have set up. See instructions below: 
        1. Copy and paste the below URL on your browser: [wiise.bc.dynamics.com/[PrimarydomainorTenantID]/admin].  
        2. Change the above-bolded words [PrimarydomainorTenantID] to match your own Microsoft 365 account. For example, Wiise Business Support domain name is wiisebusinesssupport.onmicrosoft.com.  
      2. You can find your Microsoft Primary domain name and Microsoft Tenant ID, by login into your Azure Active Directory. 
        1. Once you’ve logged in, scroll down on the bottom left table menu, and select
          Azure Active Directory. 

          Azure Active Directory tool

        2. You can now see your Tenant ID and Primary domain. 
        3. Copy the Tenant ID or Primary domain and update your URL bolded words.  
        4. This means the URL in this scenario is for example: [https://wiise.bc.dynamics.com/wiisebusinesssupport.onmicrosoft.com/admin]. 
        5. Select Enter on your keyboard to go to the URL on your browser. 
      3. You’ll be taken to your Microsoft 365 admin centre and you’ll see all your Environments.
        BC and Wiise production in same M365 tenant 
      4. If you have a Business Central environment listed under the Application Family heading, let us know and we’ll remove this for you. 

      Note: We’ll need delegated admin permissions (DAP) to remove any Business Central environments.  

       

      Need more help?  
      No problem, that's what we're here for. Reach out to support@wiise.com anytime you can't find what you're looking for.