How to record a grant payment

When a grant provider pays your business via cheque, credit card, cash or direct transfer to your bank, you'll need to record the payment. This will update your bank account in Wiise. And it allows you to show that the grant invoice has been paid and track what’s outstanding.  In Wiise, we use the register customer payment to record grant payments.

1. Log in to Wiise from your mobile, tablet or any browser.

2. Search for Register Customer Payments and select Register Customer Payments – Tasks. Alternatively, if you’re the nominated Treasurer in Wiise, you can select Banking and then Register Customer Payments. This will display the Register Customer Payments page with a list of unpaid customer invoices.

3. The red font of the Due Date means that the invoice payment is past its due date.  

4. To record a payment into your bank, find the invoice that the customer has paid.

5. Tick the Payment Made field.

6. Enter the payment date in the Date Received field or click the Date Picker to use the calendar.

Note: when entering dates in Wiise, you don’t need to use / or between the numbers.  For 1st June 2020, you can enter 010620 and it will convert the value to 01/06/2020 for you.

7. Check the Amount Received.  This will automatically show the value from the Remaining Amount field, but you can change this if you need to.

8. The Date Received value will be set to red font if it is after the sales invoice Due Date.  You can still receive payment; this is for your information only.

9. If you want to see how the result of the payment/s will appear when completed, click Posting and then Preview Posting Payments.  Wiise will show you how the entries will look, once you’ve completed the payment.

• Click No. of Entries to see the transactions Wiise will create after posting.
• Wiise will show you any errors encountered during the process.  This gives you a chance to fix them before you complete the payment to the bank account and general ledger in Wiise.

10. When you’re happy with all the entries and are ready to complete the payment/s, click Posting and select Post Payments.

11. Wiise will ask you to confirm that you’re ready to complete the payment/s. Click Yes to post.

The lines that you posted will now be deleted.  The lines that didn't have payments allocated will stay on the Register Customer Payments page.