Wiise compatibility with Microsoft Dynamics 365 Business Central versions
Wiise is built on Microsoft Dynamics 365 Business Central.
In line with Microsoft practices, existing Wiise features are supported on the current and previous Microsoft platform versions. New features are released only in the most recent version.
Microsoft Business Central Upgrades
Microsoft Dynamics 365 Business Central releases two major updates annually, known as wave releases, designed to keep the platform at the forefront of business needs with enhanced features, performance improvements, and bug fixes.
Staying up-to-date is essential to take full advantage of new capabilities, and here’s everything you need to know to prepare effectively.
1. Understanding Business Central's Major Wave Releases
Microsoft schedules two annual wave releases for Business Central:
- Wave 1: Typically arrives in April
- Wave 2: Typically arrives in October
Each release introduces a range of updates, from major feature additions to minor adjustments, along with performance enhancements and bug fixes. These releases keep Business Central competitive, secure, and responsive to evolving customer requirements. Staying current with these updates ensures your team can access the latest tools and improvements Microsoft has designed to make business operations smoother and more efficient.
2. The Upgrade Window
When a wave release is available, Business Central customers using the cloud version will have a defined period — referred to as the upgrade window — to implement the update. This upgrade window allows companies to plan the best time for their transition within a flexible but structured timeframe.
You can usually choose a specific date within this window to minimize disruptions and ensure the team has the support it needs for a smooth update. Find out about how to schedule updates for Business Central here.
3. Forced Upgrades: Staying Current and Supported
If a company hasn’t completed the upgrade by the end of the window, Microsoft may initiate a "forced upgrade." This policy ensures all cloud customers operate on a secure, stable, and current version of Business Central, which helps reduce security vulnerabilities and compatibility issues.
Forced upgrades underscore the importance of timely updates and proactive preparation. By aligning the update process within the suggested timeframe, your team can address compatibility issues, review new features, and be ready for any changes before the forced upgrade occurs.
What to do before scheduling an upgrade?
Proactive planning is the key to a smooth upgrade. Here’s how you can best prepare for each Business Central update:
1. Review Release Notes and New Features
Each wave release includes comprehensive release notes, detailing new functionalities, feature improvements, and any changes that might impact your business. Reviewing these release notes will give you a heads-up on:
- New features that could add value to your operations.
- Updates or changes to current workflows that could impact how your team uses the system.
- Deprecations of older functionalities that may affect existing configurations or processes.
Make sure your team is aware of any impactful changes and document any areas that may require extra support or training.
2. Evaluate Customizations and Integrations
If your Business Central environment uses custom code or third-party extensions, verify their compatibility with the latest release. Some customizations may need adjustments, and certain integrations may require updates to work smoothly with new Business Central versions.
- Contact your solution partner or IT team to confirm that all customizations and integrations will be compatible.
- Test critical processes on a sandbox environment, if possible, to identify any compatibility issues early.
3. Coordinate with Your Solution Partner
Early coordination with your IT team or Business Central solution partner can make a big difference in how smoothly the upgrade goes. They can help pinpoint potential issues, manage compatibility checks, and provide support throughout the transition. Setting an upgrade date within the upgrade window with your partner or IT team is an excellent way to prepare.
4. Provide Training and Update Documentation
After the upgrade, help your team adjust to new features by providing updated documentation and training. Even minor changes in workflows or features can impact productivity, so scheduling brief training sessions or walkthroughs can enhance the team’s confidence and readiness.
Handling Post-Upgrade Issues
If you encounter issues after an upgrade, your solution partner offer support resources to help troubleshoot. Documenting any challenges you encounter during the upgrade can also assist with troubleshooting and improve preparation for future upgrades.
Upgrade Checklist
Here’s a summary checklist to help your team manage upgrades effectively:
- Review release notes for new features, deprecations, and enhancements.
- Evaluate customizations and extensions to ensure compatibility.
- Coordinate with IT or your solution partner to schedule the upgrade.
- Provide training and update documentation to get your team comfortable with new features.
Staying current with Business Central’s wave releases allows your organization to leverage new capabilities, stay secure, and operate on a supported version. By preparing proactively, you can ensure each upgrade delivers maximum value with minimal disruption.
Need more information?
Find out more about Microsoft Dynamics 365 Business Central upgrades here.